Terms and conditions

The legally binding terms and conditions are the Czech version. This English text is a summary for convenience; in case of any discrepancy the Czech terms and conditions prevail.

OPRAVENO (Zdeněk Vlček, Company ID 04008171, Jaromírova 576/34, 128 00 Prague 2 - Nusle) repairs Apple and Samsung electronic devices. Key points:

Service and pricing. Prices in the price list are informative; the final price is agreed when the order is placed. You can order in person at our shop or by post.
Repair. Hand the device over unlocked (or tell us the passcode) and remove the SIM card. We are not liable for data loss, so back up your device first.
Warranty. 24 months on newly fitted parts, 3 months on logic-board repairs, and an extended 5-year warranty on iPhone display function. Battery capacity is covered for 6 months, battery function for 24 months. A security seal is fitted during the repair; breaking it voids the warranty.
Collection. Collect your device within 30 days of being notified that the repair is finished; storage fees may apply afterwards.
Personal data. We process personal data in line with the GDPR.

The full, binding wording is available in Czech: Obchodní podmínky.